About us
Key Performance Indicators
Our company uses a variety of internal KPI’s to measure the performance of our business and services delivery to our clients.
At 1-Spectrum, we take pride in being the go-to partner for a comprehensive suite of security services tailored to meet the diverse needs of businesses and individuals in Singapore.
About us Service Level Agreements
1-SPECTRUM is committed to the use of service level agreement to not only measure the performance of the contract, but also to seek continuous improvement through adopting new solutions and ideas suggested by our Officers and Clients.
If a service level agreement is to prove effective, it must reflect the key issues to be tackled by the security function. From our experience, the focus should be placed on the following:
Service Level Agreements are agreed:
- Appropriate to your organisation
- Measured and assessed on an ongoing basis
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